Your personal data matters to us. This Privacy Policy explains exactly what information jili 328 collects from members in the Philippines, how we use it, and the steps we take to keep it safe on our mobile betting and bingo platform.
Last updated: June 2025 | Applies to all registered members in the Philippines
When you register an account on jili 328, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details such as your GCash or Maya account number. We also collect a copy of a valid government-issued ID when you complete identity verification, which is required before withdrawals can be processed. As you use the platform, we automatically gather technical data such as your device type, operating system, browser or app version, IP address, and session activity logs. This technical data helps us detect unusual login patterns, prevent unauthorised access, and ensure the platform performs correctly on your Android device. We may also collect information about the bets you place, the games you play, and the promotions you participate in, so that we can personalise your experience and resolve any account disputes accurately. All information collected is limited to what is genuinely necessary to operate the platform and comply with applicable Philippine regulations.
Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting, bingo, and casino-style entertainment services available on the platform. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — updates about promotions and new features. Transaction records and betting history are retained to resolve disputes, produce accurate account statements, and meet our obligations under Philippine financial and gaming regulations. Technical and usage data is analysed in aggregate to improve platform performance, fix bugs, and optimise the mobile experience for members across the Philippines. We do not use your data to make fully automated decisions that produce significant legal effects without human review, and we do not build profiles for sale to third-party advertisers. Any direct marketing communications we send can be opted out of at any time by contacting our support team through the FAQ page.
jili 328 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data protection law. We may also disclose your information to government authorities, regulators, or law enforcement agencies when required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other illegal activity. In the event that jili 328 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change to how your data is handled. We will never share your data in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.
We apply industry-standard technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using TLS, and sensitive account credentials are stored using one-way hashing so that they cannot be recovered even in the unlikely event of a system breach. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with access to member data are trained on data handling responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect members. While no system can guarantee absolute security, we are committed to maintaining a level of protection that is appropriate to the sensitivity of the data we hold and the risks involved in operating a mobile gaming platform in the Philippines. If we ever become aware of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authority in accordance with our legal obligations.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and contractual obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with Philippine anti-money laundering requirements. Technical logs and session data are retained for a shorter period and are deleted once they are no longer needed for security monitoring or dispute resolution. If you request account closure, we will delete or anonymise data that we are not legally required to retain, and we will confirm the outcome of your request in writing. You may request details of the specific retention periods that apply to your data by contacting our support team via the FAQ page. We periodically review the data we hold and delete anything that is no longer necessary for the purposes for which it was collected.
As a member based in the Philippines, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and to request deletion of data that we are no longer legally required to retain. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a complaint is being investigated, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team through the channels listed on the FAQ page, and we will respond within the timeframe required by applicable Philippine law. We may need to verify your identity before processing a data request to ensure that we do not disclose information to the wrong person. If you are not satisfied with how we have handled your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make a material change, we will post the updated policy on this page with a revised effective date and, where appropriate, notify you by email or through an in-app notification. Your continued use of the jili 328 platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always aware of how your data is being handled. If you have any questions about this Privacy Policy or about how we handle your personal information, please visit our FAQ page for contact details and further guidance.
Quick answers to what members in the Philippines most often ask about their data on jili 328.
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